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Society: Organizations: Nonprofit Resources The Balanced Scorecard Institute - Collection of literature on the application of the "Balanced Scorecard" approach in the public sector in the US. Office of the Secretary of Defense Quality Management Office - Includes the Extensive Best Practice Database, library, training materials, Small Business Guidebook and other resources. Public Sector Continuous Improvement - Educational information for those interested in management improvement of the public sector. Focused on systems thinking, customer focus, Deming, and lean management.
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